Release 1.414

What’s New?


  • Slack Integration: You will receive Slack messages based on record assignment.

  • Dynamic Segment Consolidation: This feature helps in routing objects to different paths based on various factors like path capping, percentage, and availability.

  • Slack Integration: Routing components with the "Send Slack Notification" flag: Within the Routing components, you can choose the option to send notifications to Slack. This will notify users to whom the records have been routed.

  • Slack Default Template: The default template in Slack settings will be used by routing components, and there is also a template available in Slack components.

Bug Fixes:

  • Multiple Availability

  • Migration Script

  • Slack Integrations

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