Release 1.346

What’s New?

  • We have now extended our Duplicate and Merge functionalities to include Lead to Contact (L2C) matching, conversion and merging to the duplicate contact.

  • You can now directly navigate to the Match Settings from the Check Domain/Alias component.

  • Details of Merged Leads/Contacts can now be seen on the Merge Section of the Activities Page.

  • You can now edit the email template and create custom templates for emails sent from each Route To component upon successful routing.

Bug Fixes:

  • We have fixed the error produced when the same user is present in more than one Belongs to Queue/User Component.

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